I have a small collection of air pistols and bought 2 second hand recently that proved to be 'faulty'.
I took them to a local gun shop here in Bristol and was told they could get them repaired........... by sending them to The 'Airgun Doctor'!
I decided I would contact AGD myself and so a quick email to Simon at Airgun Doctor HQ (and an even quicker response back), resulted in a phone call to Simon to check what I should send.
He told me exactly what was needed in order to reduce weight and postage costs and I duly followed instructions.
3 days later I had a phone call from Simon to say that the pistols had arrived that morning and he gave me a good idea what wrong with both and a very good estimate as to how much the repairs would cost.
2 hours later I had another phone call from Simon to say he had repaired both pistols and gave me the final invoice figure which I paid there and then over the phone.
The following day (today) I had the 2 pistols back through the mail.
Both work perfectly and I am delighted as they are both very nice pistols.
I can thoroughly recommend Airgun Doctor as not only does Simon provide an excellent service but also when you talk with him he is very personable, knowledgeable and professional.
I will definitely recommend Simon & AGD to my friends and fellow 'plinkers' /collectors and will have no hesitation using his services again in the future.
A true gentleman!
Gary Cole.
Bristol.
Simon has been looking after my guns for years now and it seems like there’s nothing he can’t improve or fix!
“We have been using the services of Airgun Doctor (Simon) since April 2011
Turnaround is fast, he is efficient, reliable and always happy to advise.”
Ray @ Chris Potter Country Sports
“We have been using Simon (Airgun Doctor) almost from the start & can honestly say that his work & help is first classI prefer to use Simon rather than return it to some manufacturers. His turnaround is efficient fast & reliable”
Tony Manvell @ Wiltshire Rod & Gun Ltd
“We use Simon at The Airgun Doctor for all our PCP repairs. The service we recieve is fast, efficient and reliable. He is also always available to discuss any problems over the phone in a courteous and friendly manner.”
Bruce Frederick Beesley, Amersham
“Simon has been looking after my guns for years now and it seems like there’s nothing he can’t improve or fix! His experience airgun industry wide is vast and we have collaborated on many projects, I would recommend his services to everyone, cheers, Steve”
Steve Price – Writer, Hunter, Airgun and Survival Instructor
“Having used Simons services for more years now than I can remember, I wouldn’t let anyone else work on my guns! He has serviced, repaired, modified and made many special guns for me and my shooting friends”
Brian Groom – Photographer, Airgun Hunter, Instructor
“We have been shooting buddies for years (18 or more!) Simon has always maintained and repaired mine and my other shooting friends guns too, I would recommend his services without hesitation”
Ed Jones – Writer for Airgunner magazine, avid hunter!
“Simon services my extensive collection of airguns, spring and pre-charged. Coupled with his excellent customer service, technical knowledge and ability with all types airguns, Simon is always my first port of call, be it technical, service or some new kit recommendation”
John Dodd – Collector and Shooter
“I have known Simon for years, frequently consulting him on matters technical and for the occasional awkward to obtain part, or info”
Lin Lewington – Venom airgun collector extraordinaire
“My association with Simon goes back to the late 90’s when we worked within Webley & Scotts Birmingham factory, over the five years plus he was responsible for the repair and service of co2, pcp, spring rifles and pistols, requiring an extensive knowledge thereof. Having worked alongside Simon I can attest his knowledge and abilities are to a high standard, you really could call him the airgun doctor!”
Steve Pope – V-Mach
Hi Simon,
Just wanted to drop you a line to thank you for the work you recently did on the Mastiff. Its a completely different gun. The consistency is amazing and the shot count has gone up beyond anything I was getting out of it before. I’ve only just managed to zero it and the best part of a half a tin of Diabolo fields has gone through it now. The gun is finally accurate!! Same hole shots have never been a thing before with this gun but now it’s got the accuracy it never had before. So much so I had to keep aiming off the bull just to see a new hole appear because I couldn’t believe it had become that accurate.
SO thanks again for making this rifle one that not only can be used, but used with confidence. I shall certainly recommend you and especially the speedy service you provided.
Kind Regards,
Simon Thackeray